Masterarbeit
Implementation of an experiment infrastructure to recognize Dark Patterns in Chatbots
Completion
2023/12
Research Area
Students
Singla Lohitaksh
Advisers
Description
Dark Patterns are often used by companies in graphical user
interfaces (GUIs) with the goal that users complete actions that are to their
disadvantage. Research shows that users can recognize Dark Patterns as harmful
interactions in graphical user interfaces, which could possible be transferred to other
interfaces as well. Chatbots are a feature that is more and more often used by companies
and institutions to interact with their users. As such, Dark Patterns are not yet a
concern for many in this domain, but research in this field will become more relevant in
the future.
This thesis aims to build an infrastructure that can be
used for research as an experimental setting to recognize Dark Patterns in Chatbots. This
includes a study on already established Dark Patterns, their realisation in Chatbots and
other experiment infrastructures that were already built. The solution should be a usable
chatbot with at least one meaningful scenario which can be used for the previously named
research. An evaluation should include the usability and feasibility of the
implementation.
